Contact Us

 Holland America Line Collaborates with Software Platform Utrip to Offer the Highest Level of Cruise Vacation Personalization

Cruisers can more easily find the best itinerary and shoreside activities based on their tailored preferences

Seattle, Wash., Oct. 29, 2015 – Selecting the right cruise itinerary and then deciding what to do while in port can be daunting, but Holland America Line’s new collaboration with Utrip will give guests the most comprehensive and interactive personalized planning and discovery tool in the cruise industry.

Through integration into the Holland America Line website, the Utrip platform will offer a novel way to personalize content in new Destination Guides being created in partnership with travel authority AFAR Media. Cruisers will be able to browse the information on their own or utilize the Utrip functionality to select desired ports of call, highlights and activities ashore. They will then receive customized recommendations on the line’s cruise itineraries, port highlights, as well as shore excursions tailored to their interests.

“Our guests want to experience destinations in their own way, and through our partnership with Utrip they can now personalize their trip in a fun and engaging way, as well as make more informed choices about what to do and see ashore,” said Orlando Ashford, president of Holland America Line. “We are thrilled to partner with another Seattle-based company, and we know our guests are going to enjoy exploring the world in a whole new way using the Utrip interface on our website.”

Utrip simplifies searching through Holland America Line’s thousands of cruise itineraries and shoreside activities by enabling guests to narrow down their options and save specific ports and interests. These are recommended by either a pre-determined profile or a personalized one created with interactive sliders covering History, Art and Culture, Food and Drink, Nature and Outdoors, and Contemporary Life.

For each destination, Utrip searches top-pick attractions, local dining and shopping options for the best match to personal preferences. Interactive maps allow users to see the location of each suggestion and click for additional information. The interface also will make recommendations for Holland America Line group shore excursions based on preferences.

Another facet of the Utrip platform is that it will enable guests to find cruises visiting specific ports and regions without having to sort through dozens of itineraries in the area. For example, if a traveler knows she wants to visit Europe and explore Spain, Italy and Monaco, and more specifically Barcelona, Rome, and Monte Carlo, Utrip might recommend ms Oosterdam’s 12-day Mediterranean Rivieras voyage departing May 24, 2016, or ms Eurodam’s 12-day Mediterranean Tapestry cruise departing July 5, 2016.

“We are excited to work with Holland America Line to create a new way for their guests to plan and personalize their cruise,” said Gilad Berenstein, Utrip founder and CEO. “Utrip’s platform will generate itinerary and shoreside recommendations based on a guest’s preferences, so it’s much easier to find sailings and activities that are most interesting to them. It simplifies the decision-making process and makes planning their next vacation more engaging and enjoyable.”

Users can save the recommendations to their profile so they can easily find them when they are ready to book their cruise.

 

About Utrip

Utrip is a destination discovery and planning platform that combines the best of local expertise, human experience and artificial intelligence to make trip planning easy, enjoyable and personal. Utrip PRO, our white-label product, enables destination marketing organizations, airlines, attractions and hospitality brands to offer customers a more personalized experience, thereby increasing engagement, loyalty, conversion rates and revenue. Our technology optimizes each itinerary based on a customer’s preferences, budget, geography and many other relevant factors, sorting through millions of destination options, such as must-see sights, activities, events and restaurants. Together, we will reimagine the relationship you have with your customers through every step of the travel lifecycle.

For more information, please visit www.utrippro.com.

 

About Holland America Line [a division of Carnival Corporation and plc (NYSE: CCL and CUK)]

Holland America Line’s fleet of 13 ships offers more than 500 cruises to more than 400 ports in 98 countries, territories or dependencies around the world. From shorter getaways to 115-day itineraries, the company’s cruises visit all seven continents with highlights including Antarctica explorations, South America circumnavigations, exotic Australia/New Zealand and Asia voyages; four annual Grand Voyages; and popular sailings to the Caribbean, Alaska, Mexico, Canada/New England, Bermuda, Europe and the Panama Canal. The line currently has a new 2,650-guest ship, ms Koningsdam, on order for delivery in April 2016, as well as a second Pinnacle Class ship due for delivery in November 2018.

The company recently announced $300 million in brand enhancements to secure its position as the leader in premium cruising. Fleetwide, the ships feature innovative initiatives and a diverse range of enriching experiences focused on destination immersion and personalized travel. Guests can expand their knowledge onboard at the Culinary Arts Center presented by Food & Wine magazine, Explorations Café powered by The New York Times and Digital Workshops powered by Windows. Outstanding entertainment fills each evening at venues including Lincoln Center Stage, Billboard Onboard and B.B. King’s Blues Clubs. The dining experience can be savored at a variety of restaurants with menus that feature selections from Holland America Line's esteemed Culinary Council that comprises world-famous chefs who design dishes exclusively for our guests.

World's Leading Cruise Lines
Holland America Line is a proud member of World's Leading Cruise Lines. Our exclusive alliance also includes Carnival Cruise Lines, Cunard Line, Princess Cruises, Seabourn, Costa Cruises, AIDA, P&O Cruises UK and P&O Cruises Australia. Sharing a passion to please each guest and a commitment to quality and value, World’s Leading Cruise Lines inspires people to discover their best vacation experience. Together, we offer a variety of exciting and enriching cruise vacations to the world's most desirable destinations. Visit us at www.worldsleadingcruiselines.com.